Thank you for purchase of RPM products, we truly appreciate your support. No one is without issues and we are here to help if you do. RPM products are covered by the below warranty policy. Integrated 3rd party parts are covered under their own manufacture warranty
---All warranty claims must be done through email---
RPM products have a manufacturer defect warranty for the life of the product. EOL is determined by (last date of manufacture + 1 year)
3rd party parts are not warrantied by RPM Powersports.
Once RPM receives item, it is at its sole discretion, and will determine whether a warranty applies and issue will be addressed accordingly. Items installed incorrectly for example may be void of warranty claims.
Warranty will apply to original product purchaser only. Original order # and Shipping name are required when making a warranty claim.
RPM is not responsible for damage caused to your vehicle by the installation of RPM Products. RPM assumes no liability for damage to vehicle or personal injury from installing or using our products.
To issue a Warranty Claim, Please email email@example.com with images of the product issue installed on the vehicle, description of the issue, and order details.
- If the damaged product meets RPM warranty criteria then a RMA will be issued.
- Shipping to RPM Powersports is at customers expense. Shipping damage if occurred while in route to RPM is the responsibility of the customer. We recommend insuring items of value greater than $100.
- Return shipping costs are covered by RPM
- Proper installation is crucial to a successful warranty claim.